Please read these terms carefully before creating your account
1.1. The services of the Platform are available only to individuals who are at least eighteen (18) years of age, or the legal age of majority in their jurisdiction, whichever is higher.
1.2. By registering, you represent and warrant that you have full legal capacity to enter into binding contracts and that you are not a resident of any jurisdiction where the offering of online trading services is prohibited.
1.3. It is your sole responsibility to ensure that your participation on the Platform does not violate any local laws, regulations, or restrictions applicable to you.
1.4. Corporate accounts may be permitted subject to additional verification and compliance requirements at the discretion of the Platform.
2.1. Users must provide accurate and complete information during registration.
2.2. Each User is responsible for maintaining the confidentiality of their login details.
2.3. We reserve the right to suspend or terminate accounts that violate these Terms.
3.1. The Platform provides digital trading services, including but not limited to options, forex, and commodities.
3.2. Trading involves risk, including the possible loss of capital. You acknowledge that you are solely responsible for your trading decisions.
3.3. We do not provide investment advice; all trades are executed at the User's own discretion and risk.
4.1. Deposits are credited to the User's trading account after processing by the payment provider.
4.2. Withdrawals are subject to verification, compliance checks, and transaction processing times.
4.3. In order to maintain system integrity and comply with anti-fraud measures, Users are required to execute a minimum of five (5) trades on the Platform before initiating any withdrawal request.
4.4. Withdrawal methods may differ from deposit methods due to regulatory or technical constraints.
4.5. The Platform may, at its discretion, request additional identity or security verification before processing a withdrawal.
5.1. In accordance with global Anti-Money Laundering (AML) and Know Your Customer (KYC) standards, Users may be required to provide identification documents for verification.
5.2. In some cases, a temporary verification service fee may be applicable for account authentication and compliance processing. Such fees are non-refundable and form part of the verification procedure.
5.3. Failure to complete KYC may result in restrictions on deposits, trading, or withdrawals.
6.1. These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction].
6.2. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].
7.1. The Platform reserves the right to suspend, restrict, or terminate accounts at its sole discretion for violations of these Terms or suspicious activities.
7.2. Upon termination, pending transactions may be canceled, and access to funds may be restricted until compliance checks are completed.
Our Customer Support ("CS") team is here to assist all Users with professionalism and respect. By using the Platform, you agree to the following terms regarding communication with our CS team:
Users must treat all CS representatives with courtesy and professionalism at all times. Any abusive, threatening, or disrespectful language directed toward CS staff is strictly prohibited and may result in account suspension, termination, or legal action where applicable.
For quality and security purposes, all communication with CS shall be conducted through official written channels (live chat, in-app messaging, or email). Our CS representatives do not handle support inquiries via personal calls or unofficial platforms.
CS services are available 24 hours a day, 7 days a week. While we aim to respond promptly, please note that representatives handle multiple Users simultaneously. We kindly request patience and cooperation to ensure all Users receive fair support.
Misuse, harassment, or repeated violation of these rules may lead to account restrictions, permanent suspension, or escalation to the appropriate legal authorities.